Studiva ("we," "our," or "us"), a product by CRINE, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use the Studiva mobile application and services (collectively, the "Service").
1. Information We Collect
1.1 Personal Information You Provide
- Account Information: When you register, we collect your name, email address and username.
- Profile Information: Optional information such as your photo (avatar), bio, college/institution name, and exam type (e.g., JEE, NEET, UPSC).
- Communication: Information you provide when contacting support or participating in community forums, group chats, or live sessions.
1.2 User-Generated Content
- Study Materials: Notes, PDFs, flashcards, and playlists you upload or create.
- Social Interactions: Stories, comments, messages, and battle results.
- Quiz Performance: Your scores, attempt history, and progress.
1.3 Information Collected Automatically
- Usage Data: We track your study habits, including session duration, subjects studied, daily goals, streaks, and XP progression.
- Device and Log Information: IP address, device type, operating system, device identifiers (IDFA/AAID), and app version.
- Ad Interactions: We collect data on the advertisements shown to you and your interactions with them (impressions, clicks, rewarded ad completions).
1.4 Financial and Transaction Data
- Virtual Currency: Records of your Earned Sparks and Emeralds.
- Redemption Data: Information required to process reward redemptions (e.g., UPI ID or gift card delivery details).
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To operate and maintain the social learning platform, including study tracking and leaderboards.
- Personalization: To tailor your feed and provide AI-driven features like your "Study Persona" and personalized study plans.
- Rewards System: To manage virtual currencies (Sparks and Emeralds), calculate earnings, and process redemptions.
- Monetization: To serve relevant advertisements and facilitate creator earnings.
- Communication: To send app-related notifications, streak alerts, and updates.
- Security & Fraud Prevention: To protect against unauthorized access, detect fraudulent earning activities (via device fingerprinting), and ensure community safety.
3. Sharing of Information
3.1 With Other Users
Your username, profile picture, rank, badges, and publicly shared content are visible to other users on leaderboards, in feeds, and within social features.
3.2 Third-Party Service Providers
We share information with third parties that help us provide the Service:
- Infrastructure & Authentication: Supabase & Cloudflare R2 (Storage), Cloudflare (CDN), Firebase (Auth), Turso (Database).
- AI Services: Google Gemini (for Doubt Snap and study assistance).
3.3 Advertising Partners
To provide our free and reward-based service, we share limited device identifiers with advertising networks:
These partners may use this data to serve personalized ads. You can manage your ad preferences via your device settings.
4. Virtual Currencies (Sparks & Emeralds)
- Sparks: Non-monetary status points used for gamification and rank. History of Sparks earned is stored to maintain the integrity of leaderboards.
- Emeralds: Reward points earned via ad revenue sharing. Transactions involving Emeralds are recorded for auditing and payout processing.
- No Cash Value: Emeralds represent virtual points and have no independent monetary value outside the Service's redemption framework.
5. Data Security and Retention
- Security: We use industry-standard encryption and security measures to protect your data.
- Retention: We retain your personal information as long as your account is active. If you delete your account, we may retain certain information for legal compliance, fraud prevention, or to resolve disputes.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Opt-out of personalized advertising.
- Set your profile to private to limit visibility.
7. Children's Privacy
The Service is intended for students aged 13 and above (or the minimum age required by local law). We do not knowingly collect data from children under this age without parental consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy in the app or via email.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@crine.in or visit crine.in